"Friendly driver and on time"
"Very friendly and on time"
"Driver said he was late as he was stuck in traffic. Arranged to meet at train station pick up point but he went to airport. After numerous calls he went to the rear car park and not the pick up point. Eventually picked us up an hour after agreed time. Missed our ferry home which meant we had to pay extra to get the next available ferry. Totally dissatisfied with the service, would not use again."
"Asked for a large vehicle because it is easier for my elderly grandparents to get in and out of. My grandmother really struggled to get into the back of an Avensis. Payed more for the larger vehicle to not receive an mpv. What is your policy for this type of error?"
"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."
" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."
"Easy to book. The driver arrived on time. He was friendly and helpful."
"A very pleasant journey with thought provoking conversation.
As it was my first time using the app, I was a bit apprehensive with the limited communication and had to call support.
Due to my driver, I will definitely be using the app a lot more"
"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "
"Punctual, prompt and helpful. "
"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "
"Everything went perfectly."
"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "
"Brilliant service throughout: booking was easy, customer service when I thought we needed to cancel the taxi but ended up re-booking it with no issue were very helpful & efficient, taxi driver’s updates via messages and then arrival exactly on time and then a friendly, comfortable journey home made the whole experience one I would definitely recommend to others."
"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"
"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."
"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."
"Was expecting the driver to meet me in the terminal. He had not been told this. I have an injured leg so this would not normally bother me.
The driver was lovely and walked to where I was an carried my luggage to the car. He was very patient and understanding.
He was a very helpful young man also helping to carry my luggage to my door.
Overall, a good experience.
"
"Very pleased. I tipped in cash"
"Driver was unprepared to wait due to train being late"
"Excellent service and communication. "
"He didn’t take my daughter to the booked destination. He was booked to go to GL75NT. That is Bibury. The route is correct on your Google Map pre route planner. Instead he took her to Ampney Cruscis. She was too confused and not sure where she was and just got out in a panic. Fortunately I was home to go and get her. It wound age. Been a 1.5/2 this wall home.
"
"Very good friendly service. Vehicle was spotless. "
"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "
"Driver was very polite and helpful and got us home quickly."
"Sabu was an exemplary driver and professional. "
"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "
"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."
"Please refund my money, service was never rendered "
"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you !
"
"Friendly driver and on time"
"Very friendly and on time"
"Driver said he was late as he was stuck in traffic. Arranged to meet at train station pick up point but he went to airport. After numerous calls he went to the rear car park and not the pick up point. Eventually picked us up an hour after agreed time. Missed our ferry home which meant we had to pay extra to get the next available ferry. Totally dissatisfied with the service, would not use again."
"Asked for a large vehicle because it is easier for my elderly grandparents to get in and out of. My grandmother really struggled to get into the back of an Avensis. Payed more for the larger vehicle to not receive an mpv. What is your policy for this type of error?"
"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."
" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."
"Easy to book. The driver arrived on time. He was friendly and helpful."
"A very pleasant journey with thought provoking conversation.
As it was my first time using the app, I was a bit apprehensive with the limited communication and had to call support.
Due to my driver, I will definitely be using the app a lot more"
"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "
"Punctual, prompt and helpful. "
"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "
"Everything went perfectly."
"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "
"Brilliant service throughout: booking was easy, customer service when I thought we needed to cancel the taxi but ended up re-booking it with no issue were very helpful & efficient, taxi driver’s updates via messages and then arrival exactly on time and then a friendly, comfortable journey home made the whole experience one I would definitely recommend to others."
"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"
"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."
"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."
"Was expecting the driver to meet me in the terminal. He had not been told this. I have an injured leg so this would not normally bother me.
The driver was lovely and walked to where I was an carried my luggage to the car. He was very patient and understanding.
He was a very helpful young man also helping to carry my luggage to my door.
Overall, a good experience.
"
"Very pleased. I tipped in cash"
"Driver was unprepared to wait due to train being late"
"Excellent service and communication. "
"He didn’t take my daughter to the booked destination. He was booked to go to GL75NT. That is Bibury. The route is correct on your Google Map pre route planner. Instead he took her to Ampney Cruscis. She was too confused and not sure where she was and just got out in a panic. Fortunately I was home to go and get her. It wound age. Been a 1.5/2 this wall home.
"
"Very good friendly service. Vehicle was spotless. "
"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "
"Driver was very polite and helpful and got us home quickly."
"Sabu was an exemplary driver and professional. "
"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "
"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."
"Please refund my money, service was never rendered "
"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you !
"