Customer Reviews and Testimonials For Web Cars

Testimonials 3.9/5 based on 84 reviews

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WENDY JONES

"Good service although slightly late for the return journey"

CLAUDIA TYLER

"Fantastic taxi service, on time, to the exact right place. Thank you."

FREDDIE FERGUSON

"Never fulfilled the contract."

MICHAEL BESANT

"Good"

ANTHONY SMITH

"Great service Very polite "

ANTONIA PULLEN-CLARKE

"Pick up was about 15mins after booked time but was not an issue as returning home. Driver was lovely and chatty, no problems. "

ANTONIA PULLEN-CLARKE

"Our booked taxi for 6pm did not arrive until 7pm, making us late to our function. We received 2 calls asking us if we were at an alternative location (In Bath), poor communication when trying to get in touch with the drivers and company and was a very stressful situation. We are disappointed with this journey and feel it was not a reflection of the usual service as our return journey was fine. I do feel a partial refund would be appropriate due to the inconvenience caused."

HEATHER SANDERS

"Very good, exactly what we needed!"

STEVE WILD

"."

STEVE WILD

"."

BAREND BESTER

"Driver unfriendly or not competent in English. Not adhering to speed limits and cell phone use."

JOE PLUME-NOCIVELLI

"Driver was very good and a nice man. Thoroughly appreciate him"

WILL SHAW

"Great service"

KEVIN DAVIDSON

"George was great thanks - you charged me £35 and I note the revised payment was £30.60. I am therefore happy to give George the remaining £4.40 please confirm? "

PETE TURNER

"DO NOT BOOK, DO NOT BOOK. 0 STARS AND STILL WAITING FOR REFUND AND LOSS OF THEATRE TICKETS. I cannot even begin to explain the utter disappointment of the whole shambles of pre booking a taxi that was over 25 mins late for 10 minute journey. We missed seeing our show at the Mayflower Theatre resulting in the loss of £250. Constant lying of when a taxi would arrive leaving as stranded. DO NOT BOOK."

PETE TURNER

MANDY ROSE

"This was cancelled and I have not received a refund - please process the refund ASAP and email confirmation that this is done. "

GREG MUNRO

"I received a text saying my trip was booked with Lymington Taxis for 23:00 but when I called them he said “this trip was confirmed via an outsourced random company based in Basingstoke without informing us - we won’t be there to pick you up. I think you’ve been scammed, Sorry.” "

RICHARD KEARSEY

"Our car was booked for 8 am when it didn’t arrive I called the taxi company who advised that they had mistakenly booked it for 8.30. When car didn’t arrive at 8.30 taxi co told me driver was 3 miles away and gave me driver’s number. When I called the driver he advised he was 25 miles away and would collect us at 9am. We were booked on a plane from Southampton airport at 10.20 so you can imagine the stress!! Driver managed to get us to Airport for 9.40 and as we had no bags to check in we went straight through security and onto the plane as they were boarding. If we had had luggage to check in we would have missed the flight."

RICHARD KEARSEY

MEGAN VEIGA

"I am trying to get in contact for at least a partial refund."

MEGAN VEIGA

"I am trying to get in contact for at least a partial refund."

MIKE JONES

"Booked via a website which I thought was for a local company Misleading website, but was an agent based in another country. Expensive compared to the local company, exorbitant fees for changes or cancellations. Ironically it was our normal local taxi who provided the service which was on time, we just paid extra for the privilege of booking online rather than picking up the phone…"

STUART STENTON

"Nice clean cab on time with friendly driver"

JOSH KNIGHT

"Perfect service "

RICHARD COLLENETTE

"Parked in a different car park and couldn’t describe where he was so went to the wrong one. It was very cold but fortunately not raining. This was to avoid the £5 airport charge - would prefer that in the cost and to pick up closer. "

SALLY DOWSE

"Booking time was 6pm.At 6.10 We were told it was going to be late,again at 6.20.When we phoned we were told that they were not coming!We were running late for our theatre visit by then.We cancelled the return trip and found a taxi elsewhere.Never will I use this booking company again!!!"

SALLY DOWSE

CONNOR FITZSIMONS

"Driver never turned up for the return journey he made it clear in the morning he was unhappy with the pick up as it was remote but then never even turned up made some excuse would be late then nothing very unhappy with the service as I was stuck in the middle of a field once finished a 11 hour shift then had to walk home 15 min cab journey but took and hour Totally unacceptable would not recommend ever so no didn’t receive the car or a replacement and Definately over an hour late as I’m still waiting Also no refund to add insult "

AIDAN DAVIES

"Drivers were on time and polite. Online booking service easy. There was a delay after the return trip as the taxi company stated the payment was declined even though I had pre-paid and had proof. This was resolved after a few minutes wait. "

CHRIS MOUSLEY

"Couldn’t rate our driver enough top man "

IAN PLETCHER

"Efficient service with no problems."

MERYL SNAPE

"They had given the driver the wrong address, I had put in prospect avenue, the car went to prospect road, on the phone I tried to explain this and they hung up on me, I called them back and he kept saying your taxi is here and I kept explaining it wasn’t, the car finally arrived, but i was stood outside in the rain with a 3 year old arguing the car was not outside, a stressful start and I was not happy, but the driver was kind and the journey home was safe and smooth "

DEREK SEWARD

"Very polite drivers who took great care on our journeys bearing in mind the atrocious weather conditions and the great amount of surface water. They rang to say how long they would be before arriving so that we weren't kept waiting unneccessarily"

ROBERT WHITEHEAD

"Very polite and professional. Thank you, Rob"

DECLAN DRAKE

"Car arrived 7.10 am. No real issue as it turned out in terms of onward travel "

DAVID DELICATE

"Already tipped"

DEBORAH HAZELL

"Excellent service "

MATT POLLARD

"Excellent!"

TIM CLAYDON

"Friendly driver and on time"

TIM CLAYDON

"Very friendly and on time"

DARREN KEEFE

"Driver said he was late as he was stuck in traffic. Arranged to meet at train station pick up point but he went to airport. After numerous calls he went to the rear car park and not the pick up point. Eventually picked us up an hour after agreed time. Missed our ferry home which meant we had to pay extra to get the next available ferry. Totally dissatisfied with the service, would not use again."

LUKE YOUNG

"Asked for a large vehicle because it is easier for my elderly grandparents to get in and out of. My grandmother really struggled to get into the back of an Avensis. Payed more for the larger vehicle to not receive an mpv. What is your policy for this type of error?"

PETER ALLWRIGHT

"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."

IAN GOOD

" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."

SARAH RHOADS

"Prompt, thank you."

MARK KILLICK

"Easy to book. The driver arrived on time. He was friendly and helpful."

SAMANTHA NDHLOVU

"A very pleasant journey with thought provoking conversation. As it was my first time using the app, I was a bit apprehensive with the limited communication and had to call support. Due to my driver, I will definitely be using the app a lot more"

STEPHEN BECK

"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "

ALASDAIR LAING

"Punctual, prompt and helpful. "

LORRAINE MCCALL

"All good"

SAMI ALAYASH

"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "

JONATHAN VULLIAMY

"Good"

PJETUR STEFANSSON

"."

PHILIPPA SEFTON

"excellent service"

VELTA FOOTE

"N/A"

CLIFF HARRIS

"Everything went perfectly."

ALICE LEDGER

"Excellent! "

RICO LIEBE

"Everything was O.K."

NATIA GODDARD

"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "

CAROLINE HUGHES

"Excellent- thank you"

AYUSH KULSHRESHTHA

"Very smooth service! "

ASHLEY WENSAK

"Brilliant service throughout: booking was easy, customer service when I thought we needed to cancel the taxi but ended up re-booking it with no issue were very helpful & efficient, taxi driver’s updates via messages and then arrival exactly on time and then a friendly, comfortable journey home made the whole experience one I would definitely recommend to others."

DAVID PRESCOTT

"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"

ALLISON CARABASI

"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."

JUDITH BACON

"excellent journey"

RICHARD THOMPSON

"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."

PAM LECHEMINANT

"Was expecting the driver to meet me in the terminal. He had not been told this. I have an injured leg so this would not normally bother me. The driver was lovely and walked to where I was an carried my luggage to the car. He was very patient and understanding. He was a very helpful young man also helping to carry my luggage to my door. Overall, a good experience. "

KATHRYN BALLISAT

"Very pleased. I tipped in cash"

GREG TAYLOR

"Driver was unprepared to wait due to train being late"

ELIZABETH CHAPMAN

"Excellent service and communication. "

CHARLOTTE NEWSON

"He didn’t take my daughter to the booked destination. He was booked to go to GL75NT. That is Bibury. The route is correct on your Google Map pre route planner. Instead he took her to Ampney Cruscis. She was too confused and not sure where she was and just got out in a panic. Fortunately I was home to go and get her. It wound age. Been a 1.5/2 this wall home. "

FIONA WOOWAT

"Very good friendly service. Vehicle was spotless. "

JOE STILES

"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "

ZENA GALBRAITH

"Driver was very polite and helpful and got us home quickly."

MATHY SIVANESWARAN

"Good driver"

IAN MAIN

"excellent driver "

LAURA MEINKE

"All as expected. "

HEATHER CRAIG

"Sabu was an exemplary driver and professional. "

HEATHER CRAIG

"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "

JOHN THOMSON

"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."

GODSTIME AILENUBHI

"Please refund my money, service was never rendered "

STEVEN MORGAN

"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you ! "

WENDY JONES

"Good service although slightly late for the return journey"

CLAUDIA TYLER

"Fantastic taxi service, on time, to the exact right place. Thank you."

FREDDIE FERGUSON

"Never fulfilled the contract."

MICHAEL BESANT

"Good"

ANTHONY SMITH

"Great service Very polite "

ANTONIA PULLEN-CLARKE

"Pick up was about 15mins after booked time but was not an issue as returning home. Driver was lovely and chatty, no problems. "

ANTONIA PULLEN-CLARKE

HEATHER SANDERS

"Very good, exactly what we needed!"

STEVE WILD

"."

STEVE WILD

"."

BAREND BESTER

"Driver unfriendly or not competent in English. Not adhering to speed limits and cell phone use."

JOE PLUME-NOCIVELLI

"Driver was very good and a nice man. Thoroughly appreciate him"

WILL SHAW

"Great service"

KEVIN DAVIDSON

"George was great thanks - you charged me £35 and I note the revised payment was £30.60. I am therefore happy to give George the remaining £4.40 please confirm? "

PETE TURNER

MANDY ROSE

"This was cancelled and I have not received a refund - please process the refund ASAP and email confirmation that this is done. "

GREG MUNRO

RICHARD KEARSEY

MEGAN VEIGA

"I am trying to get in contact for at least a partial refund."

MEGAN VEIGA

"I am trying to get in contact for at least a partial refund."

MIKE JONES

STUART STENTON

"Nice clean cab on time with friendly driver"

JOSH KNIGHT

"Perfect service "

RICHARD COLLENETTE

SALLY DOWSE

CONNOR FITZSIMONS

AIDAN DAVIES

CHRIS MOUSLEY

"Couldn’t rate our driver enough top man "

IAN PLETCHER

"Efficient service with no problems."

MERYL SNAPE

DEREK SEWARD

ROBERT WHITEHEAD

"Very polite and professional. Thank you, Rob"

DECLAN DRAKE

"Car arrived 7.10 am. No real issue as it turned out in terms of onward travel "

DAVID DELICATE

"Already tipped"

DEBORAH HAZELL

"Excellent service "

MATT POLLARD

"Excellent!"

TIM CLAYDON

"Friendly driver and on time"

TIM CLAYDON

"Very friendly and on time"

DARREN KEEFE

LUKE YOUNG

PETER ALLWRIGHT

"Driver was just over 5 minutes late. But was very nice, so overall we were very happy."

IAN GOOD

" Car was in a questionable state of repair. Sounded like suspension was gone and driver using hazards instead of indicators when turning."

SARAH RHOADS

"Prompt, thank you."

MARK KILLICK

"Easy to book. The driver arrived on time. He was friendly and helpful."

SAMANTHA NDHLOVU

STEPHEN BECK

"Arrived on time. Seamless journey to the airport. Give a tip to the driver. "

ALASDAIR LAING

"Punctual, prompt and helpful. "

LORRAINE MCCALL

"All good"

SAMI ALAYASH

"There was an extra charge of 15 pounds and was not dropped in the airport, this should have been mentioned on booking. Poor customer service and extortionate "

JONATHAN VULLIAMY

"Good"

PJETUR STEFANSSON

"."

PHILIPPA SEFTON

"excellent service"

VELTA FOOTE

"N/A"

CLIFF HARRIS

"Everything went perfectly."

ALICE LEDGER

"Excellent! "

RICO LIEBE

"Everything was O.K."

NATIA GODDARD

"Micheal was a friendly driver. Arrived on time, safe driver and overall a great service. "

CAROLINE HUGHES

"Excellent- thank you"

AYUSH KULSHRESHTHA

"Very smooth service! "

ASHLEY WENSAK

DAVID PRESCOTT

"The car never arrived, I called twice but still no driver, I would like a refund in full as I had to make other arrangements"

ALLISON CARABASI

"We were never contacted by the driver and no one was there for us. I will be requesting a refund as I had to pay for another taxi instead. I wouldn’t recommend this company in future."

JUDITH BACON

"excellent journey"

RICHARD THOMPSON

"He was waiting when I arrived and knew the directions for where I was going even though it was very out of the way."

PAM LECHEMINANT

KATHRYN BALLISAT

"Very pleased. I tipped in cash"

GREG TAYLOR

"Driver was unprepared to wait due to train being late"

ELIZABETH CHAPMAN

"Excellent service and communication. "

CHARLOTTE NEWSON

FIONA WOOWAT

"Very good friendly service. Vehicle was spotless. "

JOE STILES

"I phoned the driver to tell him we were running ahead of schedule and asked him if he could pick us up earlier than arranged. He said he could and he met us as we were getting off the ferry. "

ZENA GALBRAITH

"Driver was very polite and helpful and got us home quickly."

MATHY SIVANESWARAN

"Good driver"

IAN MAIN

"excellent driver "

LAURA MEINKE

"All as expected. "

HEATHER CRAIG

"Sabu was an exemplary driver and professional. "

HEATHER CRAIG

"Sabu was a v careful driver who turned up on time. V professional. Will definitely book again. "

JOHN THOMSON

"Train delayed 45 minutes but driver waited until we arrived. Was in constant contact with us."

GODSTIME AILENUBHI

"Please refund my money, service was never rendered "

STEVEN MORGAN

"Absolutely brilliant …we can’t thank you enough for the perfect service .. will be seeing you again soon ..thank you ! "

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What our customers say

Testimonials 3.9/5 based on 84 reviews